Frequently asked questions
Where do you ship?
We ship to Thailand, the United States, Canada, Australia, New Zealand, the United Kingdom, Singapore, Malaysia, Hong Kong, Japan, South Korea, Israel, the UAE and most of Western and Northern Europe. Available destinations are shown at checkout.
How do I find my size?
Many of our clothing items run smaller than standard Western sizing. Check the size chart on each product page, and if you are between sizes, we recommend choosing the larger one.
How can I track my order?
When your order ships, you will receive an email with your tracking details. You can also visit our Track Order page for guidance.
Can I change or cancel my order?
Please email us as soon as possible with your order number and we will do our best to help before the order is processed.
What if my item arrives damaged or incorrect?
Email us with your order number and a photo of the item and we will work with you to put it right.
How do I contact you?
Visit our Contact page or email kitpokin.pokinwanapat@gmail.com.